Business Diplomat: Trust, Not Misunderstanding
Protocol knowledge strengthens mutual trust and prevents misunderstandings, says Sherzod Abdunazarov, Consul General of Uzbekistan in Istanbul, who sees right communication and mutual respect at the foundation of successful business relationships. Interviewed by: Muhammadillo Shermatov Interviewee: Sherzod Abdunazarov, Consul General of Uzbekistan in Istanbul
Good conduct at the table has results that reach beyond the meeting. In this part of its interview series, Business Diplomat presents what Sherzod Abdunazarov, Consul General of Uzbekistan in Istanbul, says those results are, and the principle behind them.
First observation: one gain and one protection
“It strengthens mutual trust and prevents misunderstandings.”
The sentence names two results of a different kind. Trust is a gain. A party that sees its customs respected feels it is being taken seriously and tends to respond in kind. The word “mutual” shows that the effect runs both ways. Preventing misunderstanding is a protection. In international business, problems often arise not from bad faith but from behaviour that was misread. The cost of such misreadings is often invisible: a relationship quietly cools and neither side learns why.
Second observation: the principle
“In my view, right communication and mutual respect lie at the foundation of successful business relationships.”
With this sentence Abdunazarov moves from the benefits of protocol to its basis. Rules of protocol vary from country to country, and a person cannot memorise them all. Right communication and mutual respect, however, are the same everywhere. They are what protocol expresses, and they remain after the details are forgotten.
Third observation: sincerity matters
It follows that someone who does not know a detail of protocol but shows sincere respect will generally be forgiven, while someone who knows every rule but whose respect is not felt will not be accepted. Protocol is a means; respect is the purpose.
The logic of the assessment
Protocol brings trust and prevents misunderstanding. These results depend on two values, right communication and mutual respect. The assessment moves from the practical to the basic.
The role of Business Diplomat
The platform’s mission is to give young people experience, bring a diplomatic order to the business world, and benefit states by revitalising the economy. Abdunazarov’s two values are simple enough to be remembered and broad enough to apply everywhere. Business Diplomat can make them the common language of its members.
Conclusion
Trust grows and misunderstanding recedes when communication is right and respect is mutual. Business Diplomat aims to make that its standard.
Muhammadillo Shermatov
Contributing writer at EUReflect.
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